Every peace of information you send us will be used exclusively for the purpose it was intended. All your personal data are entirely secure and guaranteed by security measures of encryption and server protection. Be sure that we do not sell, borrow or forward your personal data to any subject except for the business relation between A-CASE online and you as the user of our services. We reserve the right of using any peace of information of common importance.

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use acase.design only with involvement of a parent or guardian.

Shiping is free of charge. Delivery time is 2-3 weeks, depending on availability of the products you have ordered. Please allow extra days for local holidays, Croatian national holidays, weekends and sale time. A-case reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.

Free Delivery and other offer order codes remain the property of A-case Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. All prices shown are cash prices in Euros (€). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition). You can return your items via your chosen method using the returns label on the reverse of your delivery note. Postage must be paid by the sender and will not be refunded by A-case.

Please note that all shipments to destinations outside of the CROATIA may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Please refer to your customs department for guidance.

Inform us if you receive a product you did not order or a product of the substandard quality. If your complaint is justified, send us back the ordered product within 28 days from the day of the receipt and we will recoup the total sum of your order. We cannot guarantee full consistency of the colour of our product with the colour you see on your computer monitor, taking into consideration the possibility of the individual monitor adjustment.
Also, there are differences in the way human eye perceives the colour which is the result of light reflection from the surface whether in nature or as a result of electronic emission on the monitor display. In addition, the reasons for variation in visual representation of the product and its real appearance can be technical abilities of digital camera and specifics of weaving techniques of the displayed product. If you do have a complaint please write to E.C.O. X doo. Blatusa 93, 44410, Gvozd , Croatia, or email info@acase.design. A-case welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to. Financial Complaints.

We accept  PayPal, bank transfer and credit cards.

Accepted credit cards:

T-Com Pay Way applies the most modern standards of data protection – Secure Socket Layer (SSL) protocol with 128-bit encryption of data and the MD5 algorithm. ISO 8583 protocol ensures that the data exchange between T-Com System and the authorization centers of credit card companies is done in a private network that is protected from unauthorized access by double-layer “firewall” (firewall).

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

The supplier of the goods featured is A-case design, a trading name of E.C.O. X doo. The company has been registred in with th Commercial Court in Sisak.